Dogs Trust’s Contact Centre Celebrates 5 Years and 1.5 Million Calls

Dogs Trust’s national Contact Centre is celebrating its fifth birthday, having answered over 1.5 million calls! The Contact Centre handles calls for 50 public phone lines, including the charity’s 20 UK-based rehoming centres where more than 15,000 rescue dogs are cared for every year. “In the first phase we had just ten people handling calls […]

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